Last updated: June 10, 2026

At Knightly Cosmetics, we value your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, and the choices available to you.

 

INFORMATION WE COLLECT

When you place an order, we collect the personal information you provide as part of the buying process — including your name, shipping address, and email address. When you browse our website, we also automatically receive your device's IP address to help us understand how our site is being used.

With your permission, we may also send you marketing communications about new products, promotions, and updates.

HOW WE USE YOUR INFORMATION

When you provide us with personal information to complete a transaction, verify a payment, place an order, arrange a delivery, or process a return, we collect and use that information solely for that specific purpose.

If we need your information for a secondary purpose — such as marketing — we will ask for your express consent, or give you the opportunity to opt out.

You may withdraw your consent at any time by contacting us at support@knightlycosmetics.com.

TEXT MESSAGE MARKETING

By subscribing to Knightly Cosmetics text notifications, you agree to receive automated marketing text messages from us at the phone number you provided. Messages may be sent using automated technology. Message frequency may vary. Consent is not a condition of purchase. Message and data rates may apply.

To opt out, reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. Reply HELP for support. You may receive a confirmation message once you have opted out.

DISCLOSURE

We do not sell your personal information. We may disclose your personal information where required by law, or where you have violated our Terms of Service.

THIRD-PARTY SERVICES

Third-party service providers used by us — such as payment gateways and fulfilment partners — will only collect, use, or disclose your information to the extent necessary to perform the services they provide. These providers have their own privacy policies, and we encourage you to review them.

Some third-party providers may be located in jurisdictions outside Australia. Where your transaction is processed by a provider in another country, your information may be subject to the laws of that jurisdiction.

Once you leave our website or are redirected to a third-party site, this Privacy Policy no longer applies. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

Credit card information is encrypted using SSL technology and stored with AES-256 encryption. We comply with PCI-DSS requirements and implement additional industry-accepted security standards. While no method of transmission over the internet is 100% secure, we are committed to maintaining appropriate safeguards.

CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. Any changes will be posted to this page and take effect immediately upon publication. If material changes are made, we will make this clearly visible on our website. Your continued use of our website following any changes constitutes your acceptance of the updated policy.

If Knightly Cosmetics is acquired by or merged with another company, your information may be transferred to the new owner in order to continue providing products and services to you.

CONTACT US

If you would like to access, correct, update, or delete any personal information we hold about you, or if you have any questions or concerns regarding this Privacy Policy, please contact us at support@knightlycosmetics.com.